Refund Policies
Refund policies for each program are listed below. If you have any questions about these policies please contact the club treasurer.
Drop-IN Sessions
All sales are final. Once registration is completed, it cannot be canceled. No refunds, transfers, or credits will be issued for purchases or missed sessions, regardless of the circumstances. Credits will only be granted in the event that the rink is non-operational for the scheduled session. By completing your purchase, you acknowledge and agree to this policy in its entirety.
Locomotive Season Registration
Any withdrawals from the program must be requested in writing and sent to locomotivehockey@ymcanoco.org! Once you register your player with our club for the 25/26 season (in full or with a deposit), you are committing your player to our club for that season and paying all the fees (Season Total) listed in the fee schedule for the team that your player is selected for. 1. If you submit a written withdrawal request 15 days or more before the first tryout session that the player signed up for: Your deposit and tryout fee are non-refundable and if you selected payment plan, you are required to complete all your scheduled payments until the deposit is fully paid. In addition, you are required to pay 50% of the remaining “Season Tuition” as listed in the fee schedule for the team the player signed up to tryout for. 2. If you submit a written withdrawal request 1 – 14 days before the first tryout session that the player signed up for: Your deposit and tryout fee are non-refundable and if you selected payment plan, you are required to complete all your scheduled payments until the deposit is fully paid. In addition, you are required to pay 75% of the remaining “Season Tuition” as listed in the fee schedule for the team the player signed up to tryout for. 3. If you submit a written withdrawal request on the day of the first tryout session that the player signed up for and within 24 hours from the time the club or coach announced the player’s team selection: Your deposit and tryout fee are non-refundable and if you selected payment plan, you are required to complete all your scheduled payments until the deposit is fully paid. In addition, you are required to pay 100% of the remaining “Season Tuition” as listed in the fee schedule for the team the player signed up to tryout for (if withdrawal request is submitted before player’s team selection is announced) or as listed in the fee schedule for the team the player was selected for (if withdrawal request is submitted after player’s team selection is announced). 4. If you submit a written withdrawal request 24 hours or more after the club or coach announces the player’s team selection: Your deposit and tryout fee are non-refundable and if you selected payment plan, you are required to complete all your scheduled payments until the deposit is fully paid. In addition, you are required to pay 100% of the remaining “Season Total” as listed in the fee schedule for the team the player was selected for.
Adult Drop-In Hockey
All sales are final. Once registration is completed, it cannot be canceled. No refunds, transfers, or credits will be issued for purchases or missed sessions, regardless of the circumstances. Credits will only be granted in the event that the rink is non-operational for the scheduled session. By completing your purchase, you acknowledge and agree to this policy in its entirety.
Stick and Puck
All sales are final. Once registration is completed, it cannot be canceled. No refunds, transfers, or credits will be issued for purchases or missed sessions, regardless of the circumstances. Credits will only be granted in the event that the rink is non-operational for the scheduled session. By completing your purchase, you acknowledge and agree to this policy in its entirety.
Freestyle
All sales are final. Once registration is completed, it cannot be canceled. No refunds, transfers, or credits will be issued for purchases or missed sessions, regardless of the circumstances. Credits will only be granted in the event that the rink is non-operational for the scheduled session. By completing your purchase, you acknowledge and agree to this policy in its entirety.
Skate Conditioning
All sales are final. Once registration is completed, it cannot be canceled. No refunds, transfers, or credits will be issued for purchases or missed sessions, regardless of the circumstances. Credits will only be granted in the event that the rink is non-operational for the scheduled session. By completing your purchase, you acknowledge and agree to this policy in its entirety.
Figures Class
All sales are final. Once registration is completed, it cannot be canceled. No refunds, transfers, or credits will be issued for purchases or missed sessions, regardless of the circumstances. Credits will only be granted in the event that the rink is non-operational for the scheduled session. By completing your purchase, you acknowledge and agree to this policy in its entirety.
Public Skating
All sales are final. Once registration is completed, it cannot be canceled. No refunds, transfers, or credits will be issued for purchases or missed sessions, regardless of the circumstances. Credits will only be granted in the event that the rink is non-operational for the scheduled session. By completing your purchase, you acknowledge and agree to this policy in its entirety.
Ice Rental
Lafayette Hockey Club ("LHC") manages all on-ice programming at Carlston Ice Arena. Please be advised that all sales are final. LHC provides no refunds, transfers, or credits for purchases or missed sessions, regardless of the circumstances. LHC will issue a credit only in the event that the rink is non-operational for the purchased session. By completing your purchase, you acknowledge and agree to this policy in its entirety.
Adult Hockey League
All Sales Are Final: Lafayette Hockey Club ("LHC") operates under a strict no refund policy. No refunds, transfers, or credits will be issued for any reason, including but not limited to voluntary withdrawal, injury, or personal scheduling conflicts. Conduct & Disciplinary Removal: LHC reserves the right to remove any participant from the league for disciplinary issues, poor conduct (on or off the ice), or violations of league rules. In the event of such a removal, no refund, credit, or transfer of fees will be issued. Rink Closures & Credits: Credits will only be granted if the rink is non-operational for scheduled sessions and those missed sessions are not rescheduled, at the sole discretion of LHC management. In these instances, a prorated credit will be applied to the player’s account for future use. No cash or credit card refunds will be issued for facility issues, weather, or other circumstances beyond the control of LHC. Exceptions: The only instance in which a full refund will be issued is if a player cannot be placed on a team or if the entire season is canceled by LHC prior to the start of play. Acknowledgement: By completing a registration for LHC Adult Hockey League, the participant and/or payer expressly waives any right to dispute charges or pursue legal action related to refund claims. All decisions regarding credits are final and binding as determined by LHC management.